77ace game Privacy Policy —
How We Handle Your Personal Data

This Privacy Policy ("Policy") is issued by 77ace game ("the Company", "77ace game", "We", "Us", "Our") and applies to all personal data collected from individuals ("Players", "Users", "You") who access, register on, or interact with the 77ace game online casino and sports betting platform at https://77acegame.net and all associated subdomains and services (collectively, "the Platform").

77ace game is committed to protecting the privacy of all Pakistan players. This Policy sets out in plain English what data we collect, why we collect it, how long we keep it, who we may share it with, and what rights you have over it. It should be read alongside the 77ace game Terms and Conditions, which govern your use of the Platform overall.

By registering a 77ace game account or by continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you disagree with any part of this Policy, you must not create or continue to use a 77ace game account.

77ace game is the data controller responsible for personal data collected through the Platform. This means 77ace game determines the purposes for which your personal data is processed and the means by which that processing takes place.

For all data protection enquiries, requests to exercise your rights, or complaints regarding the processing of your personal data, please contact the 77ace game Data Protection team via:

• Email: [email protected]
• Live Chat: Available 24/7 from any page on the 77ace game Platform
• Subject line for formal requests: "Data Protection Request – [Your Registered Email]"

77ace game commits to acknowledging all formal data protection requests within 5 business days and to substantively responding within 30 days of receipt.

77ace game collects the following categories of personal data from Pakistan players, depending on how you interact with the Platform:

77ace game does not intentionally collect sensitive personal data beyond what is required for identity verification and regulatory compliance. We do not collect biometric data, religious beliefs, political views, or health information from Pakistan players.

77ace game collects personal data through the following means:

Direct Collection

Data you provide directly when registering your 77ace game account (name, email, Pakistani mobile number), when completing KYC verification (CNIC, address documents), when making PKR deposits or withdrawals, and when contacting the 77ace game support team via live chat or email.

Automated Collection

Technical and behavioural data collected automatically when you access the 77ace game Platform, including your IP address, device identifiers, browser and operating system information, and session activity data. This data is collected through server logs, cookies, and similar tracking technologies detailed in Section 9 of this Policy.

Third-Party Sources

In limited circumstances, 77ace game may receive data about you from third parties including KYC verification service providers, payment processors (Easypaisa, JazzCash, Pakistani banks), and fraud detection partners. Data received from these sources is used solely for the purposes described in this Policy.

77ace game processes personal data collected from Pakistan players for the following defined purposes:

• Account Creation and Management: Creating, maintaining, and administering your 77ace game account, including processing your registration, verifying your identity, and managing your PKR wallet balance.
• Payment Processing: Processing PKR deposits and withdrawals via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, Meezan Bank, Bank Alfalah, Visa, and Mastercard, and maintaining accurate transaction records for your account history.
• KYC and Regulatory Compliance: Verifying your identity and age as required by anti-money laundering obligations, confirming that you are at least 18 years of age, and meeting any reporting obligations to relevant regulatory authorities.
• Platform Delivery and Improvement: Delivering the 77ace game casino and sports betting services, diagnosing and resolving technical issues, improving platform performance for Pakistan mobile networks, and developing new features.
• Customer Support: Responding to your queries, resolving account disputes, processing withdrawal requests, and providing responsible gaming assistance in English.
• Fraud Prevention and Security: Detecting and preventing fraudulent account activity, bonus abuse, unauthorised access, money laundering, and other prohibited activities described in the 77ace game Terms and Conditions.
• Responsible Gaming: Monitoring account activity to identify potential problem gambling behaviour, providing responsible gaming prompts, and administering deposit limits, cooling-off periods, and self-exclusion requests.
• Marketing Communications: Sending promotional emails, bonus notifications, and platform updates to registered Pakistan players who have not opted out. You may unsubscribe from marketing communications at any time through your account settings or by contacting support.
• Legal Obligations: Meeting any legal, regulatory, or court-ordered obligations that require the retention or disclosure of personal data.

77ace game processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 77ace game — account registration, game delivery, PKR payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable anti-money laundering laws, KYC obligations, age verification requirements, and any reporting obligations to regulatory authorities.
• Legitimate Interests: Processing for the legitimate business interests of 77ace game, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — provided these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

77ace game does not sell your personal data. We share data with third parties only in the following limited circumstances and only to the minimum extent necessary for the stated purpose:

• Payment Processors: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, Meezan Bank, Bank Alfalah, Visa, and Mastercard receive the transaction data necessary to process your PKR deposits and withdrawals.
• KYC Verification Providers: Third-party identity verification services receive your identity documents to perform the KYC checks required by anti-money laundering regulations. These providers are bound by strict data processing agreements.
• Game Providers: Pragmatic Play, PG Soft, Evolution Gaming, Microgaming, and other 77ace game game partners receive technical session data required to deliver game content. Game providers do not receive your financial or identity data.
• Fraud Detection Services: Specialist fraud prevention partners may receive technical identifiers (IP address, device fingerprint) to assess the risk level of account activity. These partners are contractually prohibited from using your data for any purpose beyond fraud analysis for 77ace game.
• Legal and Regulatory Authorities: 77ace game will disclose personal data to law enforcement, regulatory bodies, or courts where legally required to do so — for example, in response to a valid court order or a mandatory anti-money laundering reporting obligation.

All third parties with whom 77ace game shares data are required to handle that data in compliance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to 77ace game.

77ace game processes payment data from Pakistan players in connection with PKR deposits and withdrawals. The following specific rules govern payment data handling at 77ace game:

• Full payment account numbers and card numbers are never stored on 77ace game servers. Payment data is tokenised by the relevant payment processor (e.g., Easypaisa, JazzCash, or card network) before transmission to 77ace game.
• 77ace game retains a transaction reference, the PKR amount, the payment method type, and the transaction timestamp for each deposit and withdrawal. This is the minimum data required to maintain accurate account records and resolve payment disputes.
• PKR transaction records are retained for a minimum of five years from the date of the transaction, in compliance with standard financial record-keeping obligations.
• Payment data is never shared with marketing partners, data brokers, or any third party not directly involved in processing the relevant PKR transaction.

77ace game uses cookies and similar tracking technologies on the Platform. A cookie is a small text file stored on your device by your browser when you visit a website. 77ace game uses the following categories of cookies:

• Essential Cookies: Required for the Platform to function. These include session cookies that maintain your 77ace game login state, shopping cart equivalents for the cashier, and security tokens. These cookies cannot be disabled without breaking Platform functionality.
• Performance and Analytics Cookies: Used to understand how Pakistan players interact with the 77ace game Platform — which pages are most visited, which features are most used, and where technical issues occur. Data collected is aggregated and not linked to individual identities.
• Functional Cookies: Remember your preferences on the Platform — including language settings, preferred games, and responsible gaming reminder configurations — to improve your experience across sessions.
• Marketing Cookies: Used with your consent to deliver relevant promotional content on the 77ace game Platform. These cookies do not track your activity across third-party websites.

You can manage your cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use the 77ace game Platform. You can also update your marketing cookie preferences through your 77ace game account settings at any time.

77ace game implements technical and organisational security measures appropriate to the risk presented by processing personal data from Pakistan players. These measures include:

• Encryption: 256-bit SSL/TLS encryption for all data in transit between your device and 77ace game servers. AES-256 encryption for personal data stored at rest on 77ace game infrastructure.
• Access Controls: Personal data is accessible only to 77ace game staff with a legitimate operational need — for example, support agents handling your account query or compliance staff processing a KYC submission. Access is logged and audited.
• Password Security: User passwords are stored using one-way cryptographic hashing. 77ace game support staff cannot view your password and will never ask you to share it.
• Two-Factor Authentication: 77ace game provides two-factor authentication (2FA) as an additional account security layer. Pakistan players are strongly encouraged to enable 2FA to protect their account and PKR balance.
• Penetration Testing: The 77ace game Platform undergoes regular security assessments to identify and address vulnerabilities.
• Incident Response: 77ace game maintains a documented data breach response procedure. In the event of a breach affecting your personal data, 77ace game will notify affected players and relevant authorities in accordance with applicable legal obligations.

While 77ace game employs robust security measures, no internet transmission is completely secure. Pakistan players are encouraged to protect their accounts with strong, unique passwords, to enable 2FA, and to avoid accessing their 77ace game account over unsecured public Wi-Fi networks.

77ace game retains personal data for the periods set out below. After these periods expire, data is either securely deleted or anonymised so that it can no longer be linked to an identifiable individual:

Where you request account closure, 77ace game will close your account and cease active processing of your data for service delivery purposes. Residual data required for legal, regulatory, or dispute resolution purposes will be retained for the periods above and then deleted.

As a Pakistan player holding a 77ace game account, you have the following rights over your personal data. To exercise any of these rights, contact 77ace game at [email protected] with the subject line "Data Protection Request":

• Right of Access: You have the right to request a copy of the personal data 77ace game holds about you, including your account details, KYC records, and transaction history.
• Right to Rectification: You have the right to request that inaccurate personal data held by 77ace game be corrected without undue delay.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal and regulatory retention obligations that may require 77ace game to retain certain data for defined periods.
• Right to Restrict Processing: You have the right to request that 77ace game restricts processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 77ace game demonstrating compelling legitimate grounds for that processing.

77ace game is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. If 77ace game becomes aware that personal data has been collected from a person under 18 — whether through false declaration at registration or any other means — the account will be closed immediately, all personal data associated with the underage account will be deleted, and any PKR balance associated with the account will be voided.

Adults with minors in their household are strongly advised to:

• Keep their 77ace game login credentials confidential and not accessible to minors.
• Consider using parental control software on shared devices to prevent access to gambling platforms by persons under 18.
• Log out of their 77ace game account at the end of each session when using a device accessible to minors.

If you have reason to believe that a person under 18 has accessed or registered a 77ace game account, please contact [email protected] immediately.

77ace game operates internationally. Personal data collected from Pakistan players may be processed on servers or by service providers located in jurisdictions outside Pakistan. Where such transfers occur, 77ace game ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses with receiving entities that require them to apply standards no less protective than those described in this Policy.

Transfers to game providers such as Pragmatic Play, Evolution Gaming, and PG Soft are limited to the minimum technical session data required to deliver game content and are governed by data processing agreements consistent with international data protection standards.

Payment transfers to Easypaisa, JazzCash, and Pakistani banks remain within Pakistan's payment infrastructure to the maximum extent technically possible. Where international card networks (Visa, Mastercard) are involved, data handling is governed by the relevant network's data protection agreements.

77ace game may update this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to how we describe our privacy approach to Pakistan players.

Where changes are material — affecting your rights or altering how your data is used in a significant way — 77ace game will notify registered players via account inbox notification or email to the registered address at least 14 days before the revised Policy takes effect.

Where changes are non-material — such as typographical corrections or clarifications that do not alter the substance of our data practices — updates may be published immediately without advance notice.

The current version of this Policy is always accessible on the 77ace game Platform. Continued use of the Platform following any amendment constitutes acceptance of the revised Policy. The date at the top of this Policy reflects when it was last reviewed and updated.

For any questions, concerns, or formal requests relating to this Privacy Policy or your personal data rights, please contact the 77ace game Data Protection team through the following channels:

• Email: [email protected]
• Subject line for data protection requests: "Data Protection Request – [Your Registered Email]"
• Live Chat: 24/7 English live chat available directly on the 77ace game Platform — quickest route for straightforward queries
• Response commitment: Acknowledgement within 5 business days; substantive response within 30 days

When submitting a formal data rights request by email, please include your registered email address, the nature of your request, and any supporting context to allow the team to locate your records and respond accurately.

This Privacy Policy was last reviewed on 1 January 2026. All previous versions are superseded by this document.